Guide · Enterprise playbook

Industry workflow recipes

Real, buildable automations for every industry — each one maps 1:1 to VegaDūta's workflow nodes, channels and connectors, with the guardrails, budgets and human approvals that make them safe to run in production.

89
Industries
248
Workflow recipes
6
Multi-agent patterns
14
Building blocks
248 recipes across 89 industries

How to read a recipe

Every recipe is one workflow: a Trigger starts it, a chain of nodes does the work, and an Output delivers the result on a real channel. Hover any block below to see what it does — each one is a node you can drop into the Workflow designer:

TriggerAgentKnowledgeConditionApprovalOutputTool (MCP)VoiceDeviceLoopCodeParallelSupervisorSub-workflow

Design principles

Every recipe below holds to the same tenets — the ones a reviewer would hold any production agentic workflow to. They are what make these safe to run and cheap to scale, not just clever demos.

Ground, don't guess

Answers come from the Knowledge base with citations. Low confidence escalates or defers to a human — a confident wrong answer is the failure mode to design out.

Humans own consequential calls

Money, safety, legal, clinical, credit and data-changing actions pass an Approval node. Agents propose and prepare; a person decides.

Tier your models

Cheap/fast models by default, premium only on demand. The agent that runs most often must be the cheapest — that single choice dominates cost at scale (cost routing).

Budget every agent

Per-agent tool-call and token caps, plus bounded loops, make cost predictable and stop a runaway before it starts.

Least privilege & separation of duties

Each agent is scoped to its own tools and Knowledge. Routers route, specialists act, critics critique — no agent holds more power than its job needs.

Idempotent & safe to retry

Keyed by a stable id (payment, order, item) so a re-run or a duplicate webhook never double-charges, double-sends or double-counts.

Observable & audited

Every routing decision, approval, model tier and tool call is logged — so you can prove what happened and tune cost against real data.

Compose, don't copy

Shared logic (KYC, PII redaction, payment verification) lives in one versioned sub-workflow every workflow reuses — fix it once, everywhere inherits it.

Fail gracefully

Fallback provider/model on an outage; degrade to a human, never to a wrong answer. Resilience is a design choice, not an afterthought.

Meet users where they are

WhatsApp/voice/email on the channel they already use, in their own language (Sarvam covers 22+; ElevenLabs speaks back) — reach beats a portal nobody opens.

Which pattern should I use?

Match the situation to the orchestration pattern — and don't over-build. One good agent beats five mediocre ones; reach for routing, parallelism or reflection only when the job actually needs it. The featured Advanced multi-agent patterns section builds each of these out in full.

If you're…Use this pattern
One clear task, one domainSingle agent — Trigger → Agent → Output
Many domains; each message belongs to oneSupervisor → specialists (route-to-one)
Gather from many sources, then decideParallel fan-out → aggregator (+ guardrail agent)
Output must clear a quality / accuracy barGenerator ↔ critic (reflection, round-capped)
Thousands of items — too big for one contextMap-reduce — Loop/Parallel (map) → reduce
The same step is reused across workflowsSub-workflow library (build once, govern centrally)
Mixed difficulty and cost-sensitiveCost-tiered escalation — cheap → premium on demand
Any money / legal / clinical / data-changing actionAdd an Approval node — always, regardless of pattern

Accounting & CA / CPA firms

2 recipes

Chase filing documents at every deadline and onboard clients with clean KYC — while a qualified accountant stays the one who reviews and files.

Solar & renewable-energy installers

2 recipes

Qualify enquiries, book site surveys and catch underperforming inverters — with a human on every quote and every chargeable visit.

Automotive & dealerships

2 recipes

Book test drives, chase service due dates and answer parts enquiries — before a rival dealer calls back.

Telecom

2 recipes

Plan changes, complaint resolution, KYC collection and outage notices — multilingual, with billing decisions gated.

Aviation & airlines

2 recipes

Rebook disrupted passengers, log baggage claims and answer check-in questions — in the passenger's own language, before the queue forms.

Media, entertainment & OTT

2 recipes

Handle subscriber support, moderate what viewers upload and win back cancellations — at streaming scale, with humans on the calls that bind.

Job seekers & career growth

4 recipes

Screen postings against your real must-haves, tailor only where it's worth it, keep the tracker honest and practise out loud — without a single invented line on your CV.

Personal finance & document admin

4 recipes

Get renewals, warranties, tax papers and forgotten subscriptions out of the Downloads folder and onto a dated timeline — organised and reminded, never advised, and never paid without your click.

Advanced multi-agent patterns

Featured6 recipes

Supervisor routing, parallel research and cost-tiered escalation — with the budgets and guardrails that keep genuinely multi-agent flows safe AND cheap.

Advertising & marketing agencies

Featured2 recipes

Automate ad-spend decisions, lead follow-up and reporting across Google/Meta Ads.

Call centers & BPO

Featured2 recipes

Answer, understand and speak back on live calls — in the caller's own language.

Payments & fintech (UPI)

Featured2 recipes

Turn a UPI payment event into instant confirmation, fulfilment and reconciliation.

Retail & e-commerce

2 recipes

Order tracking, cart recovery and support on the channels customers already use.

Healthcare & clinics

1 recipe

Reminders, intake and triage — with clinicians firmly in the loop.

Real estate

1 recipe

Qualify portal leads and match inventory before a rival even calls back.

Logistics & delivery

1 recipe

Proactive shipment updates and exception handling before customers complain.

Education & EdTech

1 recipe

Answer admissions questions instantly and route serious enquiries to counsellors.

Hospitality & restaurants

1 recipe

Reservations, reminders and feedback that run themselves.

Banking, insurance & public services

1 recipe

High-trust, multilingual citizen/customer service — approval-gated end to end.

HR & recruiting

Featured3 recipes

Kill the manual screening, scheduling and onboarding paperwork.

Finance & accounting ops

Featured2 recipes

Automate invoice intake, approvals and chasing overdue payments.

IT service desk

Featured2 recipes

Deflect the repetitive tickets — access, resets, how-tos — and triage the rest.

Manufacturing & field service

2 recipes

Turn machine signals and complaints into dispatched work — before things break.

Insurance

1 recipe

Automate FNOL intake and document collection — adjusters decide, not chase.

Professional services & sales ops

2 recipes

Draft proposals and keep the CRM clean without the manual busywork.

Agriculture & agritech

1 recipe

Multilingual advisories and procurement updates for farmers, on WhatsApp and voice.

YouTubers & long-form video creators

4 recipes

A manager, an editor's assistant and a first-line community mod for a one-person channel — every reply, every script and every brand yes still approved by you, in your voice.

Reels, shorts & influencer brand deals

4 recipes

Turn one long video into a shorts queue, keep DMs answered without losing your voice, and track every brand deliverable out of the DM thread — with you approving every post and every yes.

Dairy, poultry & cold chain

4 recipes

Triage cold-chain excursions across a milk route, answer farmers about rates and payments in their own language by voice, and escalate flock and quality alerts — with every condemn, hold and payout human-approved.

Fisheries & seafood export

4 recipes

Turn landings into traceable export lots, catch a document gap or a rejection risk before the container closes, and talk to fishers by voice in their own language — with every price, shipment date and payout human-approved.

Diagnostics labs & pathology

4 recipes

Chase critical values until a clinician actually acknowledges, turn the rejection whiteboard into re-collects, and deliver reports in the patient's language — with a pathologist owning every clinical release.

Elder care & home nursing

4 recipes

Cover dropped home visits, triage device readings against the care plan, and keep adult children updated in their own language — with a nurse-in-charge owning every dispatch and every care-plan change.

EV charging networks

4 recipes

Triage charge-point downtime, classify failed sessions into refund proposals and answer drivers in their own language — with every dispatch, refund and offline decision human-approved.

Drone services & aerial survey

4 recipes

Pre-check permissions, hold weather windows, pre-filter thousands of frames and turn flight logs into deliverables — with every flight-safety, regulatory and client commitment human-signed.

Everyday life & family admin

4 recipes

The fridge calendar, the 11pm school-group message, the renewal you only remember when the SMS arrives — turned into one household assistant that reminds, drafts and files, with your approval on anything that spends money or sends a document.

Personal health & medical records

4 recipes

Prescriptions in a plastic folder, lab reports lost in the photo gallery, a parent phoning to ask which tablet is the white one — organised, reminded and translated, with an absolute rule: it never diagnoses, never touches a dose, and always sends you to the doctor.

Facilities management & co-working

2 recipes

Turn maintenance requests, visitor sign-ins and room bookings into instant, tracked action — without a facilities desk fielding every message by hand.

Event management & venues

2 recipes

Register attendees, run the reminders, handle ticketing and refunds, and answer 'where's my session?' on the day — without a coordinator glued to the inbox.

Families & caregiving

4 recipes

School notices, medicine reminders and a parent's hospital visit — held by a shared system everyone opted into, instead of by whoever happens to remember.

Couples & shared life admin

4 recipes

Bills, splits, the week ahead and the renewals nobody remembers — one shared, neutral system both people opted into, so the admin stops being an argument.

Freelancers & solo consultants

4 recipes

You are the sales team, the support desk and the accounts department. These recipes take the retyping, the remembering and the chasing off your plate — and leave every price and promise as your decision.

Small business owners (1–10 people)

4 recipes

The shop's front desk, order book and ledger, run from the same phone you use for family. These recipes answer the fiftieth 'what's the price' of the day — and still leave every price, booking and refund as yours to confirm.

Marketing & content for small teams

4 recipes

For the team where marketing is the founder at 11pm: turn one idea into channel-native drafts, answer inbound from your own Knowledge, and never send anything a human hasn't approved.

Sales prospecting & pipeline hygiene

4 recipes

For teams with no RevOps: score inbound with your own ICP rules, follow up past attempt one, keep every deal owning a next step — and never let an agent commit a price.

Hospitals & health systems

2 recipes

Automate OPD scheduling, discharge follow-up and multilingual patient helpdesk — with clinicians deciding anything clinical.

Schools (K-12)

2 recipes

Automate admission enquiries, fee reminders, attendance alerts and parent communication — the front-office chasing, gone.

Colleges & universities

2 recipes

Automate application-status Q&A, financial-aid guidance and student-services helpdesk — eligibility and money calls stay human.

Law firms & legal operations

2 recipes

Automate client intake, conflict checks, onboarding and deadline reminders — with an attorney gating anything that's advice or matter acceptance.

Gaming & esports

3 recipes

Deflect routine player tickets, triage community moderation and verify account recovery — with refunds and bans always human-approved.

Students & self-learners

4 recipes

A patient tutor at midnight, in your own language, grounded in your own syllabus and notes — it explains, drills you and sets practice questions, and it will not write the assignment you have to submit.

Teachers, tutors & coaching centres

4 recipes

Give back the evenings lost to marking sixty identical worksheets, retyping question papers and returning parent calls — with every mark, every parent message and every fee receipt approved by you before it goes out.

Jewellery & luxury retail

2 recipes

High-value appointment booking and VIP clienteling, custom-order and repair status, certificate/warranty Q&A — with every discount, exchange and account-sensitive action gated on a verified human decision.

FMCG distribution & wholesale

2 recipes

Retailer order intake over WhatsApp, stock/price/scheme Q&A, payment reminders and collections, new-retailer onboarding — with every credit, scheme and return decision held for a human.

Microfinance & SHG group lending

4 recipes

Run centre meetings, collection reconciliation and repayment-stress early warning in the borrower's own language — with every credit decision, waiver and posting left to a human.

Cooperative banks & credit societies

4 recipes

Member grievances, KYC re-verification, AGM and dividend notices and loan-committee file prep — handled in members' own languages, with every decision left to the committee.

Mining, metals & natural resources

2 recipes

Turn sensor telemetry into work orders and near-miss reports into a logged, reviewed safety record — while a person always signs off on stopping a machine or closing an incident.

Customs brokerage & trade compliance

2 recipes

Collect a complete import/export document set, draft an HS classification and answer clearance questions — while a licensed broker stays the one who classifies and files.

Pharma & life sciences

2 recipes

Adverse-event intake, field-rep reporting and trial pre-screening — with mandatory human review on anything safety or regulatory.

Fitness & wellness

2 recipes

Class & PT booking, no-show reminders, membership renewals and ad-lead nurture — for gyms, studios and spas.

Automated website & app testing (QA)

4 recipes

Run the regression suite, triage every failure against the actual source, and separate flakes from real breaks — with the fix proposed in a sandbox workspace and never applied without a human approving it.

Software development teams

4 recipes

A code-aware reviewer that can actually find callers and blast radius — answering 'where does this happen?' in Slack, routing big PRs to the right specialist, and never able to apply a change without a human approving the exact diff.

Quick-commerce & dark stores

4 recipes

Catch a sub-10-minute promise before it breaks, resolve mid-pick substitutions with the customer, and sweep near-expiry batches — with every refund, markdown and out-of-stock flag human-approved.

Cloud kitchens & delivery-only brands

4 recipes

Root-cause an aggregator rating drop, separate a brand's problem from the shared kitchen's, throttle prep capacity before the surge breaks it — with every 86, price change and refund human-approved.

Web research, scraping & price monitoring

4 recipes

Turn the Monday-morning copy-paste-into-Excel ritual into a Loop over URLs — economy-tier extraction per page, a premium model only on the genuinely ambiguous record, and robots.txt/ToS respected on every fetch.

Web form filling & back-office data entry

4 recipes

The agent reads the source, drafts every field and fills the form through a browser-automation MCP — then stops. A human clicks submit, and no agent ever types a password, card or ID.

Ports, shipping & freight forwarding

2 recipes

Proactive milestone updates, demurrage warnings and clean document files — without a coordinator refreshing a carrier portal all day.

Insurance broking

2 recipes

Chase renewals, collect policy docs, take first-notice claims and answer coverage questions — with every recommendation and coverage position gated to a licensed broker.

D2C consumer brands

2 recipes

Handle post-purchase support, tracking, returns and restock nudges on WhatsApp — with every refund or exchange gated to a human.

Cybersecurity & SOC operations

4 recipes

Enrich, correlate and summarise the alert flood so analysts spend their shift deciding instead of copy-pasting hashes — with every containment action held behind a human approval, never taken by an agent.

Data centers & colocation

4 recipes

Triage facility excursions, run remote-hands intake and keep colo tenants informed — with every action touching live load, power or physical access held behind a human approval.

Staffing & recruitment agencies

3 recipes

Source and screen at scale, chase timesheets, and keep the bench warm — without a recruiter tied to a spreadsheet.

Lending & financial services

3 recipes

Take applications, collect KYC, answer eligibility and chase repayments — with every credit decision gated to a human underwriter.

Textile & apparel manufacturing

4 recipes

Techpack revisions, sampling round-trips, lot decisions and audit packs — chased and assembled automatically, with your own AQL limits encoded as tenant-authored formula tools and every buyer commitment human-approved.

Handicrafts & artisan MSME export

4 recipes

Run an artisan cluster on WhatsApp in the language it actually speaks — allocation, payment status, export documents and season planning, with your own commission and tolerance rules as tenant-authored formulas and every commitment human-approved.

Telecom towers & passive infrastructure

2 recipes

Turn site telemetry — mains outage, DG fuel, battery — into a triaged, approval-gated field dispatch, and keep landlord rent & site-access coordination off the phone.

Waste management & environmental services

2 recipes

Handle missed-collection reports and bin/route Q&A automatically, and gate every route change or chargeable service behind a human — with the compliance paper trail intact.

Public transport & fleet mobility

4 recipes

Answer commuters in their own language, draft disruption advisories for a controller to approve, and turn lost property, shift swaps and accessibility requests into tracked work — with your own thresholds encoded as SpEL tools and every service and safety decision human-owned.

Temples, trusts & pilgrimage administration

4 recipes

Administrative help for the people who run a pilgrimage site — multilingual pilgrim information, queue-slot and accommodation enquiries, UPI donation receipts, annadanam planning and crowd advisories drafted for the trust to approve, with the trust's own rules written as editable formulas. Never doctrinal, never a safety call.

Travel & tourism

2 recipes

Answer itinerary questions, change bookings and collect travel documents — in the traveller's language.

Nonprofit & NGO

2 recipes

Thank donors, coordinate volunteers and answer beneficiaries — approval-gated on anything financial.

Utilities & energy (power / water / gas)

2 recipes

Turn grid and meter events into proactive, multilingual customer updates.

Construction & infrastructure

2 recipes

Structure RFIs, route safety incidents and keep site teams in sync — approval-gated.

Veterinary & pet care

2 recipes

Vaccination and appointment reminders, non-diagnostic symptom triage, reorders and post-visit follow-up — with a licensed vet owning every clinical call.

Beauty, salons & spas

2 recipes

Booking, waitlist and no-show reminders, package renewal and win-back, review solicitation and service Q&A — on the channels clients already use.

Warehousing & 3PL fulfilment

2 recipes

Batch-triage stock exceptions, schedule inbound dock appointments and keep brand clients informed — with every inventory adjustment human-approved.

Printing & packaging

2 recipes

Turn quote requests and proof chasing into grounded, gated workflows — with every price commitment and proof sign-off human-approved.

Mental wellbeing & healthy routines

4 recipes

Reminders, your own journalling prompts, and better-prepared appointments — a logistics aid that supports professional care and never pretends to be it.

Caring for someone & support circles

3 recipes

The logistics of caring for someone — rotas, appointments, handovers, and time off for the carer — coordinated with the agreement of the person being cared for.

Ready to build one?

Every recipe above drops straight into the visual Workflow designer — start from a Trigger and wire up the nodes.

Build this in the Workflow designer