Privacy Policy
Last updated: 25 July 2026
1. What we collect
Account details you provide (name, email, organisation), the content and configuration of your agents and workflows, the messages your agents exchange with your customers, and usage/technical logs needed to run and secure the Service.
2. How we use it
To provide and operate the Service, run your AI agents, process payments, secure the platform, provide support, and — only if you opted in — send you product updates and news. We do not sell your personal data.
3. AI & third-party processing
To generate agent responses and speech in Indian languages, message content may be processed by AI/model providers (e.g. Sarvam and other LLM providers) and by the messaging channels you connect (WhatsApp, Telegram) and your payment provider. These are processed to deliver features you enable.
4. Storage & security
Data is stored per-tenant in isolated database schemas. Provider keys and channel secrets are encrypted at rest. Access is authenticated via Keycloak (OAuth2/OIDC with PKCE) and served over HTTPS. See the Security section on our homepage.
5. Email & communications
We send transactional email (verification, password reset, account notices). Marketing/news email is sent only to accounts that opted in, and you can opt out at any time.
6. Your rights
You can access and update your information in-product, export your tenant data, and request erasure of your account and data. Contact us to exercise these rights.
7. Retention
We retain data for as long as your account is active or as needed to provide the Service and meet legal obligations. On account deletion we remove your tenant data as described in our data-erasure process.
8. Cookies
We use essential cookies/local storage for authentication and preferences (such as your language). We keep non-essential tracking to a minimum.
9. Contact
Privacy questions or requests? Email [email protected].
